BALKAN DIGITAL ASSISTANCE DOO Beograd provides international concierge, organisational, informational and language support for people travelling, temporarily living or staying abroad.
We help clients find suitable providers, facilitate communication and coordinate requested services.
We do not provide medical care, legal advice or emergency services. Services provided by independent third parties remain the responsibility of those providers.
BALKAN DIGITAL ASSISTANCE DOO Beograd
Resavska 33, Apt. 1
Belgrade, Serbia
Company Registration No. 22041240
Tax ID: 114574001
info@balkandigitalassistance.com
bda.balkan@gmail.com
Privacy Policy
BALKAN DIGITAL ASSISTANCE respects your privacy and is committed to protecting your personal information.
We collect and process information necessary to provide our concierge, organisational, informational and language support services, manage your account, communicate with you and coordinate requested services.
Depending on your request, this may include contact details, identification documents, travel information and, where voluntarily provided and necessary, medical or other sensitive information.
We do not sell your personal information. Where necessary, we may share relevant information with trusted third-party providers involved in fulfilling your request.
For full details about how we collect, use, store and protect your personal data, please read our full Privacy Policy.
Terms & Conditions
By using the BALKAN DIGITAL ASSISTANCE website or services, you agree to our Terms & Conditions.
We provide international concierge, organisational, informational and language support, including assistance with finding providers, arranging appointments, facilitating communication and coordinating requested services.
We do not provide medical care, legal advice or emergency services. Services provided by independent third parties remain subject to their own terms, availability and decisions.
Please review the full Terms & Conditions before using our services.
Cookie Policy
Our website uses cookies to ensure essential functionality, maintain security, remember preferences and understand how visitors use our website.
We may use analytics services such as Google Analytics. Where required by applicable law, non-essential cookies are used only with your consent.
You can manage your cookie preferences through our cookie settings or your browser.
For more information, please read our full Cookie Policy.
Refund & Cancellation Policy
Payments to BALKAN DIGITAL ASSISTANCE cover professional concierge coordination and related services.
Cancellation and refund eligibility may depend on whether work on your request has already begun and on any applicable third-party charges.
Where services have already been performed, the corresponding portion of the fee may be non-refundable, subject to applicable consumer rights.
For complete information, please read our full Refund & Cancellation Policy.
Medical Services Disclaimer
BALKAN DIGITAL ASSISTANCE is not a healthcare provider and does not provide medical advice, diagnosis or treatment.
We may assist with finding healthcare providers, arranging appointments, facilitating communication and providing interpretation or translation support.
All medical decisions and treatment remain the responsibility of the relevant licensed healthcare professional.
In an emergency, please contact local emergency services directly.
Third-Party Services Disclaimer
BALKAN DIGITAL ASSISTANCE may help you find and communicate with independent third-party providers, including healthcare professionals, legal professionals, local businesses and government authorities.
These providers operate independently, and we do not control their decisions, availability, prices or quality of service.
Please review the provider’s own terms before using their services.
Client Consent & Authorization Policy
By submitting a request or providing documents to BALKAN DIGITAL ASSISTANCE, you authorise us to use the information necessary to coordinate the requested service.
Where required, relevant information may be shared with selected third-party providers involved in fulfilling your request.
You should provide only information that is relevant and necessary for the requested service.
Where processing is based on consent, you may withdraw your consent in accordance with applicable law.
Website Disclaimer
Information provided on the BALKAN DIGITAL ASSISTANCE website is for general informational and coordination purposes only.
Our services do not constitute medical, legal or other professional advice.
Information about third-party providers, availability, prices and services may change and should be confirmed with the relevant provider.
BALKAN DIGITAL ASSISTANCE is not an emergency service.